Return Method

Return & Refund Policy – Campixer by Reshift

Thank you for shopping with Campixer by Reshift. We aim to provide high-quality products and excellent service. Please read this policy carefully to understand your rights and responsibilities.

1. Return Eligibility

You may request a return within 7 days of delivery. To be eligible:

  • The product must be unused and not installed
  • The item must be returned in its original packaging
  • Proof of purchase or invoice must be provided
  • All accessories, manuals, and components must be included
  • The product must be in new and resalable condition

Electrical products that have been installed, used, or altered are not eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Products that have been installed or used
  • Products without original packaging
  • Items returned without proof of purchase

3. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery.

To process your request, provide:

  • Clear photos or videos showing the issue
  • Order number and proof of purchase

After verification, we will arrange a replacement.

4. Replacement Policy

We offer replacements for eligible returns. Refunds are only provided where a replacement is not available.

Once the returned item has been received and inspected, a replacement will be dispatched.

5. Refund Policy

If a replacement is not available, a refund may be issued.

  • Refunds will be processed using the original payment method where possible
  • Alternatively, a bank transfer may be arranged
  • Approved refunds will be processed within 5 to 7 working days after inspection

6. Return Shipping

  • Customers are responsible for return shipping costs for standard returns
  • If the item is defective, damaged, or incorrect, we will cover the return shipping cost

7. Order Cancellation

Orders may be cancelled under the following conditions:

  • Before dispatch: Orders can be cancelled for a full refund
  • After dispatch: Orders cannot be cancelled once shipped. Any applicable shipping fees may be deducted

8. How to Request a Return

To request a return or replacement, please contact our customer support team with your order details.

Include the following:

  • Order number
  • Reason for return
  • Photos or videos (if applicable)

Our team will guide you through the process.

9. Contact Information

If you have any questions about this policy, please contact us:

Campixer by Reshift LLC
30 N GOULD ST STE N
SHERIDAN WY 82801
Reach us at +1 (307) 218-2167

Email: sales@shopreshift.com